At [PREET RANG], we value customer satisfaction and quality.
We only accept returns or exchanges in the following cases:
If you receive a damaged, defective, or incorrect product
The issue must be reported within 1 hour of receiving the parcel
A clear unboxing video is mandatory as proof (without cuts or edits)
⚠️ Important Notes:
No return or exchange will be accepted after 1 hour
Products must be unused, unwashed, and in original condition
Sale items are non-returnable and non-exchangeable
Delivery charges will be deducted from the refund amount
4% courier service tax will also be deducted as charged by the courier company
Once your returned parcel is received and inspected, you will be notified
After approval, your refund will be processed
Refund will be issued within 7 working days after we receive the parcel
Refunds will be made via the original payment method or bank transfer
Please note:
Shipping charges are non-refundable
Courier deductions and taxes will be adjusted accordingly